The website www.shephalee.com is owned by SHEPHALEE (OPC) Private Limited. All the products, designs, images, layouts, and content displayed on this website are the intellectual property of Shephalee (OPC) Pvt. Ltd and should not be used without the prior written consent of the Owner. Shephalee has proprietary rights to all the Products mentioned on the website. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by Shephalee. Misuse or Unauthorized usage of any of the said intellectual properties is strictly prohibited and will be further dealt with as per the applicable laws in India. You must acknowledge that use of the contents of this Website is for personal, non-commercial use. Any links to third-party websites are provided solely as a convenience to you. We are not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers’ personal information. For example, for the security of your online visit to our Websites, we may make use of firewall barriers, encryption techniques, and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Website. We restrict access to customers’ personal information to authorized employees. Authorized employees may use our customers’ personal information for internal business purposes only. Our employees are bound by internal policies that require them to maintain the confidentiality of our customers’ personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
We might collect your billing name, billing address, email, mobile number, phone number, street, city, state, pin code, country, IP address, and payment method when you buy the products. We NEVER collect your credit/debit card number or card expiry date or other details pertaining to your credit/debit card on our website. Credit/ debit card information will be obtained and processed by our online payment partners. Your account history shall include (without limitation) all billing information and communications, payment history, etc. We maintain this in encrypted form on secure servers. However, the details of your transaction may be preserved by [Please insert website/business name] for purposes of tax or regulatory compliance.
We reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our rights or the rights of others. We shall use information as otherwise permitted by law. We do not sell your personal information to third parties for any reason. We may share your personal information with third parties or affiliates with whom we have contracted to perform services on our behalf. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.
We may disclose personal information about our customers as permitted or required by law, such as in connection with a subpoena or similar legal process, or in connection with a merger, acquisition, or bankruptcy, as discussed further below. We may disclose information about you to protect against fraud and other crimes and to enforce our contracts with you. We try to provide you with the information you need to make informed reasonable choices with respect to how our Websites uses or share your information. We collect your information for website usage, online transactions, and store transactions only. At times we may tie up with third parties, brand owners, or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and we shall not be liable for the use or misuse of your information by such third parties.
A cookie is a small text file that we place on your mobile device to enable various features of www.shephalee.in. “Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a “cookie”, you hereby agree to our use of any Personal Information collected by us using that Cookie. If you do accept a “cookie”, you hereby agree to our use of any Personal Information collected by us using that Cookie.
PAYMENTS – You may opt for a payment method from under the following heads:
If your payment method has been declined, do one of the following:
We have a simple and hassle-free return and/or exchange policy for certain products purchased from the Website provided that the following conditions are fulfilled:All products ordered from the Website and successfully delivered to the Customer may be returned or exchanged in accordance with the terms contained herein.
When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call, or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
Sale offers are valid for a limited time and are valid on online purchases only a www.shephalee.com , unless otherwise noted. We reserve the right to change or cancel promotions or discounts at any time. Offers void where prohibited by law.
We reserve the right to introduce the Promotions (individually or collectively) at intervals of our choice. While these general terms of this Promotions Policy set out our terms and conditions governing all of our Promotions, we may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, you are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. We may provide the Promotions on a select range or on all of our Products. Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and we shall reserve the unconditional right to modify, suspend, or cancel any promotion at any time.
While efforts are made to keep the information on this site accurate and timely, we do not guarantee or endorse the content, accuracy, or completeness of the information, text, graphics, hyperlinks, and other items contained herein or on any other server. This site and the materials, information, and references to services and products herein, including without limitations, text, graphics, and links, are provided “as is” without representations or warranties of any kind, whether express or implied.
To the fullest extent permissible we disclaim any warranties, express and/or implied, including but not limited to implied warranties of merchantability, non-infringement, freedom from cookies, computer virus, and warranties arising from a course of trade or course of performance of services. We do not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected or that the site or the server that makes the site available, are free of viruses or other harmful components. We do not make any warranties or representations regarding the use of the materials in the site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
This website’s entire liability, and your exclusive remedy, in law, inequity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website. We will not be liable for any direct, indirect, incidental, special or consequential damages in connection with any transaction or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost profits you allege.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you. We make no legal representation that the website or products are appropriate or available for use in locations outside India. You may access the website from outside India at your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.
Upon visiting this website you agree on release, indemnify, defend and hold harmless Shephalees and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs, and expenses, including reasonable attorneys’ fees and expenses, of third parties relating to or arising out of your use of the Website content; your use of the Products; your violation of any provision of these Terms; any unauthorized information or data you supplied to us. You will have sole responsibility to defend us against any claim, but you must receive our prior written consent regarding any related settlement.
We reserve the right to terminate your access to the website if we reasonably believe, at our sole discretion, that you have breached any of the terms and conditions of these Terms. Following terminations, you will not be permitted to use the website and we may, in our sole discretion, and without advance notice to you, cancel any outstanding orders for products. If your access to the website is terminated, we reserve the right to exercise whatever means we deem necessary to prevent unauthorized access to the website. These terms will survive indefinitely unless and until we chose in our sole discretion and without advance notice to you, to terminate it.
If you have any queries or questions about these terms, please contact us at: [email protected]
This Website originates from Bhubaneshwar, Odisha. The laws of India without regard to its conflict of law principles will govern these terms to the contrary. You, hereby agree that all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the Courts located in Bhubaneshwar, Odisha. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.
If it is found that the claimed shipment was not delivered to the shipment or us was empty, the onus shall be on the customer to provide the proof of delivery to us to establish his claim of return.